Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Complaints Procedure

We want all our patients to be pleased with the service they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the patient.

A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reach a satisfactory conclusion. We will, at all times, be polite and respectful to our patients.

The Practice Complaints Manager Sally Eddenden (Practice Manager) is responsible for dealing with all complaints about our service. You can do this in person, by writing or by email. 

Click here to see the General Dental Council’s (GDC) website

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See What Our Patients Say...

Mrs Jones WIll Smile A Lot More Now

Natalie Can't Believe They're Her Teeth

Nicola Thinks Her New Smile Looks Fantastic

Alex Won't Be No Covering Her Smile When She Laughs Now

I Can Smile Properly At The Wedding

Chloe Feels More Confident After Her Braces Treatment

Sam Feels Amazing Now He Has A Straight New Smile

Katie Feels More Confident Now With Her Straight Smile

Emily Thinks Her New Smile Is Amazing

Dental Teeth Implants
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Clear Invisible Braces

How To Find Us

Contact us

Confidental, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT


T: 01252 757980, F: 01252 861 615, info@confidentalsmiles.co.uk



Dentistry For Busy People

  • Monday8.00am – 5.00pm
  • Tuesday8.00am – 8.00pm
  • Wednesday8.00am – 8.00pm
  • Thursday8.00am – 8.00pm
  • Friday am8.00am – 1.00pm
  • Friday pm (By appointment)
  • Saturday(By appointment)

Call us on 01252877309 today, for a Complimentary Consultation

 

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT