Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Complaints Procedure

We want all our patients to be pleased with the service they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the patient.

A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reach a satisfactory conclusion. We will, at all times, be polite and respectful to our patients.

The Practice Complaints Manager Sally Eddenden (Practice Manager) is responsible for dealing with all complaints about our service. You can do this in person, by writing or by email. 

Click here to see the General Dental Council’s (GDC) website

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See What Our Patients Say...

Katie Feels More Confident Now With Her Straight Smile

Emily Thinks Her New Smile Is Amazing

Nicola Loves Her New Straight Smile From Confidental

Sarah Is So Glad She Got Her Teeth Straightened Before Her Wedding

Jane Can Smile On Photos Again After Her Braces Treatment

Beryl Can't Stop Smiling After Her Dental Implants

Iveta Always Wanted Straight, White Teeth, And Now She Does

After 8 Years Brian Finally Filled In That Gap

Irene Can Smile On her Wedding Day Now

Dental Teeth Implants
Scared of the dentist?
Clear Invisible Braces

How To Find Us

Contact us

Confidental, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT


T: 01252 757980, F: 01252 861 615, info@confidentalsmiles.co.uk



Dentistry For Busy People

  • Monday8.00am – 5.00pm
  • Tuesday8.00am – 8.00pm
  • Wednesday8.00am – 8.00pm
  • Thursday8.00am – 8.00pm
  • Friday am8.00am – 1.00pm
  • Friday pm (By appointment)
  • Saturday(By appointment)

Call us on 01252877309 today, for a Complimentary Consultation

 

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT