A. Yes. We offer a complimentary ten-minute assessment of new patients, the result of which will be a recommendation of how we think your treatment should proceed. This is not a free check-up or consultation.
Q. Why Confidental?
A. Because we’re truly different, offering you a customised, personal and effective approach to your oral health. Perhaps the best proof of this is that 80% of people who visit us for our 10-minute assessment choose to become patients. And stay patients.
Q. Do you take NHS patients?
A. We do not take NHS patients. We will provide you with a highly personal service supported by the very latest technology. We do not feel that we would be able to provide this type of service if we treated you as an NHS patient.
Q. What is the cost of treatment?
A. Although we do provide price guidelines , to us you are unique and the price of your treatment will depend on the results of an initial assessment or check-up. We will always provide an estimate of cost before treatment begins.
Bear in mind that our emphasis is on prevention, and thus on reducing your costs. In fact, we aim to reduce check-ups to once a year, rather than the traditional twice recommended by many dental practices, because of our emphasis on education and prevention.
Q. Do you provide emergency treatment?
A. Emergencies are seen on the same day where possible during regular opening hours. For out of hours emergencies, please use the telephone numbers on our contact page for details about emergency treatment.
Q. Is your clinic fully accessible if I have a disability?
A. Yes. Level access is through our front entrance and we have specific facilities and team members to treat you if you have a disability.
Q. Do you have dedicated parking spaces for customers?
A. Yes, they are at the rear of our clinic.
Q. What methods of payment do you accept?
A. We accept all methods of payment and it is possible to arrange finance either through your own insurance or, subject to credit status, through Hitachi Finance. Click here
for more details.
Q. Do you provide general dentistry as well as cosmetic dentistry?
A. Yes, very much so. We have special interests and skills in some areas of cosmetic dentistry, but our focus is on education and prevention, which is a large element of general dentistry.
Q. Do you treat children?
A. Yes we do. We provide free check ups to all children provided they are in education up to the age of 21 and that they have a parent who regularly attends the practice, treatment items are half price of normal adult fees
Q. I’ve read about CEREC ©, do you offer this and what is it?
A. Yes, we are one of the UK pioneers in this ceramic restoration technology. Cerac© is a highly advanced method of creating restorations for crowns and other dental features. More information can be found in our Treatments section.
Q. How do I contact you?
A. Click here
, where you will find our full contact details.
Q. Are you open early mornings and late evenings?
A. yes we do. See the bottom of our webpages for our regular opening hours. We provide early morning appointment slots every day and late evening slots throughout the week. We also open the first Saturday of every month. We will always accommodate before and after work/school or weekends to fit around your schedule.