Urgent Patient News

Due to current pandemic situation, to reduce spread of COVID-19, we have taken guidance from the government and chief of dentistry to CLOSE UNTIL FURTHER NOTICE & cancel all appointments up to 20th April 2020.

Currently we will provide Emergency Advice via email -Please email deepak@confidentalsmiles.co.uk and he will contact you within 24 hours. If required we can arrange a video call to help you through your emergency.

This is not a decision we have taken lightly but we feel it is our responsibility to protect you, our valued patients, our team and our families. We will review this daily and thank everyone for their co-operation.

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Complaints Procedure

We want all our patients to be pleased with the service they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the patient.

A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reach a satisfactory conclusion. We will, at all times, be polite and respectful to our patients.

The Practice Complaints Manager Sally Eddenden (Practice Manager) is responsible for dealing with all complaints about our service. You can do this in person, by writing or by email. 

Click here to see the General Dental Council’s (GDC) website

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How to find us

Confidental, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT


T: 01252 757980, F: 01252 861 615, info@confidentalsmiles.co.uk



Dentistry For Busy People

  • Monday8.00am – 5.00pm
  • Tuesday8.00am – 8.00pm
  • Wednesday8.00am – 8.00pm
  • Thursday8.00am – 8.00pm
  • Friday am8.00am – 1.00pm
  • Friday pm (By appointment)
  • Saturday(By appointment)

Call us on 01252877309 today, for a Complimentary Consultation

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT