Urgent Patient News

Due to current pandemic situation, to reduce spread of COVID-19, we have taken guidance from the government and chief of dentistry to CLOSE UNTIL FURTHER NOTICE & cancel all appointments up to 20th April 2020.

Currently we will provide Emergency Advice via email -Please email deepak@confidentalsmiles.co.uk and he will contact you within 24 hours. If required we can arrange a video call to help you through your emergency.

This is not a decision we have taken lightly but we feel it is our responsibility to protect you, our valued patients, our team and our families. We will review this daily and thank everyone for their co-operation.

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

About us

As most of our website is about you, we felt we could take this opportunity to tell you something about us. We want you to trust us and by showing you who we are, this may help you realise that dentists are humans! Especially as we’ll probably have our hands in your mouth at some point, and that’s no position to be in with a complete stranger.

We want to give you the best of everything; that applies to our Berkshire dental team, technology and practice.

Six Promises & Benefits:

  1. We use the latest digital technology along with the highest quality materials and the best UK dental laboratories.

  2. We are committed to our patients interests first, providing you with daily emergency appointment slots.

  3. We are calm and caring in nature and provide you with our time.

  4. Heritage- we have been here for over 50 years serving our local community.

  5. Work together to give you membership plans and affordable ways to pay for first class service.

  6. We have convenient appointments before and after work, school and some Saturdays too.

Code of Practice for Patient Complaints

We want all our patients to be pleased with the service they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the patient.

A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reach a satisfactory conclusion. We will, at all times, be polite and respectful to our patients.

The Practice Complaints Manager, Sally, is responsible for dealing with all complaints about our service. A copy of our complaints policy is available on request.

Cancellation Policy

We ask all our patients and potential patients to inform us if they wish to cancel and rebook their appointment. This can be done via phone & answer phone 01252 877 309, in person or e-mail (info@confidentalsmiles.co.uk) at least 24 hours before your appointment is scheduled.

Cancellation of appointments less than 24 hours’ notice or missed appointments will incur a charge. For hygiene appointments this is the full charge of the appointment, for dental appointments this is £1 per minute to cover clinic time.

Request a FREE Smile Audit at Confidental

With Louise, Your Treatment Coordinator

During Your FREE 30 Minute Audit, a Treatment Coordinator will…

  1. Give you a hot drink & a tour of our home
  2. Have a relaxed and informal chat to discuss any concerns you have
  3. She’ll really listen to your needs and concerns
  4. The show you videos, photos, testimonials to explain how we can help
  5. Finally a post examination questionnaire to offer advice & explain your options

 Usually valued at £97 but now FREE

Complete The Form Below or Call Us on 01252877309 (24/7)


Read terms and conditions here

We hate spam and will never rent or sell your details to anybody

Request A Call Back




Read terms and conditions here

We hate spam and will never rent or sell your details to anybody




See What Our Patients Say…

Follow Us On Facebook

Follow Us On Twitter

How to find us

Confidental, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT


T: 01252 757980, F: 01252 861 615, info@confidentalsmiles.co.uk



Dentistry For Busy People

  • Monday8.00am – 5.00pm
  • Tuesday8.00am – 8.00pm
  • Wednesday8.00am – 8.00pm
  • Thursday8.00am – 8.00pm
  • Friday am8.00am – 1.00pm
  • Friday pm (By appointment)
  • Saturday(By appointment)

Call us on 01252877309 today, for a Complimentary Consultation

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

01252877309

info@confidentalsmiles.co.uk

Confidental Clinic, 70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT