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New Patients

Become a patient at Confidental - Personalised dental care, clear advice, and a calm, welcoming experience from day one

We are always delighted to welcome new patients to Confidental. Whether you are looking for a routine dentist, have not been for a while, feel nervous about treatment, or want a more complete assessment of your smile, we are here to help.

From your very first enquiry, our aim is to make everything feel clear, calm, and straightforward. We take the time to understand your needs, explain things properly, and help you move forward with confidence — never pressure.

Book online, call our friendly team, or contact us via e mail / phone and we will help you choose the right first appointment.

Welcoming

We are always happy to meet new patients and help you feel at ease from the very beginning.

Clear

We explain your options carefully and provide clear treatment plans with fees, so there are no surprises.

Reassuring

We never judge - no matter how long it has been since your last visit.

Flexible

Choose from convenient appointment times, online booking, and payment options that suit you.

Why choose Confidental?

At Confidental, we combine high-quality dentistry with a genuinely personal approach. Our experienced, people-focused team takes the time to get to know you, understand your concerns, and help you feel comfortable every step of the way.

Patients choose us because we offer:

  • High standards of dentistry from an experienced and caring team
  • A calm, friendly and non-judgemental approach
  • Appointments available from 8am to 8pm for convenience
  • Modern techniques and technology to support thorough, comfortable care
  • Clear treatment planning and transparent fees
  • 0% finance and other payment options
  • Support for nervous patients, including sedation where appropriate

Your first appointment

Your first visit with us helps you start your journey with Confidental.

This visit focuses on:

  • helping you feel comfortable and listened to
  • getting to know you and your dental history
  • discussing your concerns and goals
  • carrying out a full assessment of your oral health
  • digital imaging and x-rays as needed
  • identifying any problems early
  • discussing your next steps clearly
  • detailed treatment plan tailored to your needs
  • talk through concerns before moving ahead
  • discuss sedation options if appropriate
  • Sending you a follow up e mail about our discussion

Your new patient
journey at Confidental Smiles

We want your experience to feel smooth, personal, and well organised from the start. Here is what you can expect when you join us.

Step 1: Get in touch

Book online, call our friendly team, or send us a message through our contact form. We will help you arrange your first appointment.

Step 2: Prepare before your visit

We send you practical information to help you prepare, including what to expect at your appointment and how to find us.

Step 3: Arrive and feel welcomed

When you arrive at our practice, our team will warmly welcome you and help you settle in. We aim to create a calm, comfortable environment where you feel looked after from the moment you walk through the door.

If you are feeling nervous, please let us know — we are always happy to help and go at your pace.

Step 4: Your personalised first appointment

Your first visit is longer than a routine check-up because we take the time to understand you properly. We will talk through your concerns, assess your oral health carefully, and carry out any appropriate investigations such as digital x-rays and video scans.

We also discuss your wider goals, longer-term treatment options, and the best way to care for your smile moving forward.

Step 5: Clear treatment planning

If any treatment is needed, we will explain our findings clearly and talk you through your options. You will receive a bespoke treatment plan with fees and next steps, so you can make informed decisions in your own time.

We believe in clarity, not pressure.

Step 6: Ongoing support

After your appointment, we will help you take the next step with confidence. That might mean booking your next visit, arranging hygiene care, discussing finance options, or simply giving you time and support to decide what is right for you.

Our aim is not just to treat your teeth, but to build a long-term relationship based on trust, comfort, and excellent care.

Why regular dental care matters

Regular dental care is one of the best ways to protect your oral health and avoid more complex problems in the future. Routine examinations allow us to monitor your teeth, gums, and mouth carefully, identify concerns early, and help you keep your smile healthy for the long term.

As a new patient at Confidental, your first visit helps us build a clear picture of your oral health and create the right plan for you.

Spread the cost of your care

We want high-quality dental care to feel manageable as well as accessible. If treatment is required, we will explain the costs clearly and discuss the payment options available to you.

We also offer:

  • monthly membership plans for routine care
  • finance options, including 0% finance where applicable
  • flexible ways to plan your treatment over time

Meet our caring team

At Confidental, our friendly and experienced team is passionate about delivering high-quality dentistry with a personal touch. We are empathetic, patient-focused, and committed to helping every patient feel comfortable, respected, and well cared for.

Whether you are joining us for routine dental care, a more detailed assessment, or support with dental anxiety, you can expect a warm welcome and a thoughtful approach throughout your journey.

Contact us

Frequently asked questions

Do you accept new patients?

Yes - we are always delighted to welcome new patients to Confidental. You can call our team, use our contact form, or book online at a time that suits you.

Which first appointment should I book?

If you are looking for a routine dentist, have more complex concerns, have not been for some time, feel nervous, it all starts with a full mouth assessment.

What happens at my first appointment?

Your first appointment is longer than a routine check-up so that we can get to know you, understand your concerns, and carry out a thorough assessment of your oral health. We may also take digital x-rays where appropriate. If treatment is needed, we will explain everything clearly and provide a personalised treatment plan.

I feel nervous about visiting the dentist - can you help?

Absolutely. We understand that dental anxiety is very common, and we do everything we can to help you feel calmer and more in control. We always go at your pace, and for suitable patients we can also discuss sedation options.

Do you offer payment plans or finance?

Yes. We offer monthly membership plans for routine care and finance options for treatment, including 0% finance where applicable. Our team will be happy to explain the options available.

How do I book an appointment?

Booking is simple. You can call us on 01252 877 309, use our contact form, or book online whenever it is convenient for you.